Shipping & Delivery Policy
Last updated July 7, 2023
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
Domestic (United States): All packages shipped within the United States will be sent through USPS Ground Advantage shipping which takes 1-5 business days and costs $5.00.
International: All packages shipped outside of the United States will be sent through USPS First-Class Mail International which takes 1-4 weeks and costs $20.00.
Additionally, since some items are made to order, it can take up to 5 additional days before they are shipped. You can expect your item to mostly likely be shipped on a Tuesday or Friday.
All times and dates given for delivery of products are given in good faith but are estimates only.
DO YOU DELIVER INTERNATIONALLY?
We currently deliver to the following countries internationally:
Canada
Germany
Sweden
United Kingdom
England
North Ireland
Scotland
Wales
If you live in a country that is not listed, please feel free to reach out through the contact (clustermush.com/contact) page and I would be happy to look into adding it.
ARE THERE OTHER SHIOPPING RETRICTIONS?
Order are only shipped on business days (Mon-Fri).
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will give you a revised estimate date for delivery when possible.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us through our contact page (clustermush.com/contact).